Summary
Organized administrative specialist with 5 years of experience in administrative support, calendar management, and data entry. Skilled in customer service and timekeeping, with a record of improving office efficiency.
Experience
- Managed invoice reporting system, processing 400+ invoices monthly with 99% accuracy.
- Archived records by document type, reducing retrieval time by 35%.
- Arranged travel for staff, saving $5,000 annually through cost comparisons.
- Supported onboarding and training for 8 new hires, improving team productivity.
- Maintained and updated web content, increasing information accuracy for 200+ users.
- Assisted with contract renewal pricing, contributing to a 10% cost reduction.
- Provided customer service to 60+ walk-in clients weekly, resolving issues promptly.
Education
Courses
- AED Training, American Heart Association