Summary
Motivated entry level amazon fulfillment associate with strong customer service, communication, and mentoring skills. Experienced in supporting daily warehouse operations, coaching team members, and maintaining inventory accuracy. Ready to contribute to a fast-paced fulfillment center.
Experience
- Mentored and motivated a team of 50 associates, improving shift attendance by 15 people per month
- Adjusted staffing and resources daily to meet volume needs, reducing overtime by 10 hours per week
- Oversaw unloading and loading of 12 trucks per shift, ensuring accurate inventory counts
- Walked the floor to monitor operations and address issues, decreasing order errors by 8 per week
- Coached team members and removed operational roadblocks, increasing order fulfillment speed by 18%
- Provided customer service to over 100 shoppers daily
- Trained 8 new hires on store procedures and safety
- Assisted with inventory checks and restocking, maintaining 98% shelf accuracy