Summary
Reliable and detail-oriented entry level appointment scheduler with strong customer service and data entry skills. Experienced in handling high call volumes and maintaining accurate patient records. Eager to support healthcare teams with professionalism and compassion.
Experience
- Answered 50+ patient calls daily, scheduling appointments and providing information with a 98 percent satisfaction rate.
- Entered patient demographic and insurance data into EMR with 99 percent accuracy.
- Assisted with insurance verification for 30 patients per week, reducing claim errors by 15 percent.
- Maintained confidential records and supported a team of 6 clinicians with scheduling needs.