Summary
Detail-oriented assistant property manager with 4 years of experience in property management, lease administration, and tenant relations. Skilled in accounts receivable, Microsoft Office, and resolving resident concerns. Proven track record of supporting daily operations and improving resident satisfaction.
Experience
- Reduced delinquent accounts by 22% in one year by improving rent collection processes.
- Resolved 96% of resident concerns within 24 hours, increasing resident satisfaction scores.
- Assisted with lease renewals and tenant correspondence for a 200-unit portfolio.
- Supported accounts receivable, reducing outstanding balances by $12,000 in six months.
- Helped prepare annual budgets and financial reports, contributing to a 10% reduction in operating expenses.
- Processed over 100 lease applications and renewals annually, maintaining a 97% occupancy rate.
- Assisted with daily property operations and vendor coordination.
- Provided customer service to residents and prospects, handling 40+ inquiries weekly.
Education
Courses
- Real Estate License, State of Florida