Summary
Motivated mid level assistant store manager with 4 years of experience in coaching teams, managing inventory, and driving customer satisfaction. Skilled at supporting department managers, meeting payroll and inventory goals, and creating a positive shopping experience.
Experience
- Coached and trained 12 team members, reducing onboarding time by 2 weeks
- Managed inventory for 4 departments, keeping stockouts below 2 items per month
- Assisted department manager with scheduling, payroll, and daily operations for a staff of 20
- Assumed leadership duties in the manager's absence, maintaining store performance and customer satisfaction
- Collaborated with home office to launch 3 new promotional campaigns, increasing weekly sales by $2,000
- Trained 6 new cashiers on customer service and cash-handling procedures
- Monitored inventory levels and reordered products, reducing out-of-stock items by 15 per month
- Helped resolve customer concerns and maintained a clean, organized checkout area
Education
Courses
- Food Safety Certification, Washington State