Summary
Senior billing manager with over 12 years of experience leading billing and accounts receivable teams. Expert in process improvement, financial reporting, and driving departmental KPIs in complex healthcare environments.
Experience
- Directed a team of 15, achieving a 98 percent billing accuracy rate and reducing accounts receivable aging by 30 days.
- Analyzed billing data and implemented improvements that increased monthly revenue by $120,000.
- Oversaw departmental KPIs, consistently exceeding productivity and quality standards.
- Addressed claims in collections, reducing outstanding balances by $500,000 in one year.
- Led billing operations for a 200-bed hospital, ensuring compliance with all regulatory requirements.
- Trained and mentored 10 staff members, improving team performance by 25 percent.
- Assisted with planning and evaluation of billing office processes, resulting in a 20 percent reduction in billing errors.
Education
Courses
- Certified Healthcare Billing Specialist (CH-CBS), AMBA
- HIPAA Certification, HIPAA Training