Summary
Experienced box office supervisor skilled in event ticketing, cash management, and team leadership. Proven ability to build events in ticketing software and ensure smooth operations for high-volume venues.
Experience
- Built and maintained 40+ events in ticketing software, increasing ticket sales revenue by $18,000 per quarter.
- Ensured adherence to ticket operations and cash handling policies, resulting in zero audit findings for two years.
- Collaborated with event managers and external partners to coordinate ticket holds and event details for 100+ shows annually.
- Attended weekly production meetings and provided reporting to improve event planning and execution.
- Managed daily cash drawers and reconciled ticket sales, reducing discrepancies by 25%.
- Provided customer service to over 500 patrons per week, resolving issues and supporting ticket exchanges.
Education
Courses
- PCI DSS Training, Austin Live Events Center