Summary
Experienced business office manager skilled in accounting, accounts payable, and team supervision. Known for improving office efficiency and resolving client issues quickly. Strong communicator with a focus on results.
Experience
- Supervised a team of 6, increasing office productivity by 18% through improved workflows
- Managed accounts payable and receivable, reducing outstanding balances by $40,000 in one year
- Acted as liaison between executives, staff, and vendors, speeding up project completion by 25%
- Resolved over 200 client concerns annually, maintaining a 97% satisfaction rate
- Assisted with annual budgeting and strategic planning, helping cut office expenses by 12%
- Processed payroll and new hire paperwork for 20+ employees with 100% accuracy
- Trained staff on Microsoft Excel and Outlook, raising team proficiency scores by 30%
- Supported business office operations, reducing administrative errors by 22%
Education
Courses
- PTIN, IRS