Summary
Experienced automotive sales consultant with a track record of exceeding sales targets and delivering excellent customer service. Skilled in account management, closing deals, and building long-term client relationships.
Experience
- Achieved 120% of monthly sales targets for 18 consecutive months, resulting in $1.5 million in additional revenue.
- Built and maintained a client base of over 200 repeat customers through exceptional service and follow-up.
- Closed an average of 20 vehicle deals per month, ranking in the top 5% of the sales team.
- Collaborated with internal partners to coordinate inventory and delivery, reducing delivery times by 20%.
- Conducted sales conversations that increased cross-category sales by 30%.
- Assisted customers in selecting the right vehicles, resulting in a 92% customer satisfaction rate.
- Managed accounts for fleet buyers, increasing account retention by 25%.
- Built positive relationships with guests and team members, leading to a 15% increase in referral business.
Education
Courses
- Driver's License, Arizona Department of Transportation