Summary
Experienced chemical service technician with a strong record of troubleshooting, preventive maintenance, and customer service. Skilled in using computerized maintenance management systems and chemical dispensers. Known for clear communication and continuous improvement.
Experience
- Independently serviced and maintained 40+ chemical dispensers and dish machines across 10 client sites each month.
- Used Maintenance Connection to track repairs and schedule preventive maintenance, reducing emergency service calls by 20%.
- Trained 3 new hires on safety protocols and troubleshooting procedures.
- Communicated equipment issues to supervisors, leading to faster resolution and improved customer satisfaction.
- Supported senior technicians with installation and repair of dish machines and chemical dispensers.
- Completed delivery documentation and logs for 25+ service calls per month.
- Provided customer service and answered client questions during site visits.
Education
Courses
- Commercial Driver's License (CDL), Missouri Department of Revenue