Senior Dealership Receptionist / Administrative Assistant
[email protected] · 425-555-0372 · Seattle, WA
Summary
Experienced dealership receptionist and administrative assistant with over six years supporting high-volume showrooms. Expert in customer service, calendar management, and team coordination. Recognized for improving appointment scheduling efficiency and maintaining a professional front desk environment.
Experience
Senior Receptionist / Administrative Assistant
Emerald City Motors
February 2018 to Present
- Oversaw front desk operations for a 40-person dealership, handling 150+ calls daily with a 98 customer satisfaction rate.
- Trained and supervised 3 junior receptionists, improving team efficiency by 25.
- Streamlined appointment scheduling, reducing wait times for customers by 18.
- Managed vehicle inventory records and weekly title audits with zero discrepancies for 12 months.
- Supported office manager with high-level administrative tasks, increasing office productivity by 20.
Receptionist
Pacific Auto Group
June 2015 to January 2018
- Answered and routed 80+ calls per day using a multi-line phone system.
- Maintained accurate data entry for vehicle inventory and sales records.
Education
Associate Degree, Business Administration
Seattle Central College
Skills
Reception & Communication Customer ServiceCommunicationMulti-line Phone SystemPhone Systems
Office Software Microsoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft WordData Entry
Professional Qualities ProfessionalismAttention to DetailPositive AttitudeTeamworkInterpersonal SkillsOrganizationOrganizational SkillsTime ManagementDependabilityIndependenceSelf-MotivationMultitasking
Illustrative sample for a Dealership Receptionist resume.