Summary
Experienced delivery driver skilled in logistics management, safety compliance, and process improvement. Known for meeting tight deadlines, resolving delivery issues, and supporting team performance.
Experience
- Coordinated daily routes for 12 drivers, improving on-time delivery by 10%
- Implemented new package sorting system, reducing loading time by 15 minutes per route
- Trained 6 new drivers on safety compliance and company procedures
- Investigated and resolved 30+ delivery issues per month, maintaining high customer satisfaction
- Monitored performance metrics and adjusted schedules to meet delivery SLAs
- Delivered up to 100 packages per shift with a 99% accuracy rate
- Maintained detailed delivery logs and ensured compliance with DOT regulations
- Assisted with inventory audits and reconciled delivery records
Education
Courses
- Commercial Driver's License (CDL), State of Illinois
- Logistics Certification, City College of Chicago