Summary
Experienced dental front office coordinator skilled in dental insurance verification, patient scheduling, and maintaining accurate records. Known for multitasking in busy practices and ensuring a welcoming front desk environment.
Experience
- Verified dental insurance for 100+ patients weekly, reducing claim denials by 18%.
- Managed appointment scheduling for 7 providers, increasing provider utilization by 25%.
- Presented treatment plans and financial responsibilities, improving case acceptance by 22%.
- Maintained patient records with zero HIPAA violations during annual audits.
- Checked in and out 60+ patients daily, maintaining a 99% accuracy rate on patient information.
- Trained 2 new front desk staff members, reducing onboarding time by 30%.
Education
Courses
- Driver's License