Summary
Detail-oriented dental patient coordinator with over 3 years of dental office experience. Skilled in treatment coordination, dental insurance knowledge, and managing high-volume scheduling. Known for clear communication and building strong patient relationships.
Experience
- Coordinated treatment plans and cost estimates for 30+ patients weekly, increasing acceptance rates by 12%.
- Managed insurance verification and dental coding, reducing claim denials by 18%.
- Trained 2 new front desk staff on scheduling and Dentrix, improving onboarding efficiency.
- Handled patient scheduling and appointment reminders, cutting missed appointments by 20%.
- Scheduled and confirmed appointments for 60+ patients per week.
- Assisted with insurance eligibility checks and billing documentation review.
- Provided excellent customer service, earning positive feedback from patients and staff.
Education
Courses
- Basic Life Support (BLS), American Heart Association