Summary
Seasoned director of behavioral health with over 15 years of experience in clinical supervision, program development, and regulatory compliance. Proven record of advancing system transformation, leading multidisciplinary teams, and improving service delivery. Expert in quality assurance, crisis intervention, and staff development.
Experience
- Supervised 40+ clinical and administrative staff, increasing service delivery efficiency by 30%.
- Acted as Behavioral Health Director in administrative, clinical, and fiscal matters, managing a $3.2M budget.
- Led system transformation initiatives, expanding access to behavioral health services for 2,000+ clients annually.
- Advised staff on behavioral health laws and privacy regulations, achieving full compliance in all audits.
- Arranged and ensured staff training and development, reducing turnover by 22%.
- Advanced quality assurance protocols, raising client satisfaction scores from 80 to 96.
- Supervised a multidisciplinary team of 18, improving program outcomes by 28%.
- Developed and launched three new behavioral health programs, increasing client reach by 40%.
- Implemented crisis intervention strategies, reducing incident response time by 20%.
Education
Courses
- Licensed Clinical Social Worker (LCSW), New York State Education Department