Summary
Strategic director of quality with 18 years of experience leading global quality initiatives, implementing ISO 9001 and Six Sigma programs, and building high-performing teams. Expert in root cause analysis, regulatory compliance, and fostering a culture of accountability and continuous improvement.
Experience
- Directed quality strategy for 5 manufacturing sites, achieving ISO 9001 certification at all locations
- Reduced cost of poor quality by 22% through Lean Manufacturing and Six Sigma initiatives
- Led root cause analysis and 8D problem solving on major failures, cutting downtime by 30%
- Fostered a culture of accountability and continuous improvement, improving employee engagement scores by 18%
- Advised executive management on regulatory changes, ensuring 100% compliance
- Managed a team of 12 quality professionals, increasing audit pass rates from 85% to 98%
- Implemented supplier quality management system, reducing supplier defects by 25%
- Applied RCCA methodologies to resolve recurring quality issues
Education
Courses
- Six Sigma Black Belt, ASQ
- ISO 9001 Lead Auditor, Exemplar Global