Summary
Senior director of rehabilitation with 18 years of experience leading large therapy teams in acute and outpatient settings. Expert in budget management, program expansion, and clinical documentation. Recognized for driving measurable improvements in patient care and staff performance.
Experience
- Directed a team of 40 therapists and assistants, increasing patient satisfaction scores by 22 points over five years.
- Oversaw budget management for a $4M department, reducing costs by $200,000 annually.
- Facilitated continuity of care with six external healthcare partners, improving discharge outcomes for 500 patients each year.
- Assessed residents' health and developed individualized service plans, resulting in a 30 percent reduction in readmissions.
- Led recruitment and retention efforts, achieving a 97 percent staff retention rate.
- Expanded outpatient therapy services, increasing patient volume by 50 percent.
- Implemented new clinical documentation systems, reducing errors by 40 percent.
- Championed business plan development for service line expansion.
Education
Courses
- Occupational Therapy License, California Board of Occupational Therapy
- CPR Certification, American Heart Association