Summary
Friendly and reliable entry level receptionist with strong communication and customer service skills. Proficient in Microsoft Office and able to manage a busy front desk with professionalism and attention to detail.
Experience
- Answered and directed 60+ phone calls daily, reducing caller wait times by 25%.
- Greeted and checked in 40+ patients per day, ensuring a welcoming and organized front desk.
- Tracked and rerouted 15+ package deliveries each week with zero lost items.
- Maintained confidentiality of patient records and sensitive information.
- Typed and formatted daily schedules and reports in Microsoft Word, improving office efficiency by 10%.
- Provided customer service to 100+ guests per shift, resolving issues quickly and professionally.
- Operated POS system and handled cash transactions with accuracy.
- Assisted with store organization and maintained a clean, welcoming environment.