Summary
Reliable entry level file clerk with strong customer service and data entry skills. Experienced in answering phones, organizing files, and supporting administrative tasks. Quick to learn new systems and always focused on accuracy.
Experience
- Answered and redirected 40+ calls per day, resolving voter inquiries with a 95% satisfaction rate.
- Processed and mailed 1,200 new voter identification cards each month with zero errors.
- Assisted with monthly updates for deceased voters, improving record accuracy by 18%.
- Supported police auto auction events, handling documentation for 60+ vehicles per quarter.
- Organized and filed 500+ student records, reducing retrieval time by 25%.
- Assisted with background record checks for new staff, ensuring compliance with district policy.