Summary
Experienced mid level freight forwarder skilled in ocean and air freight logistics, account management, and sales. Proven ability to build customer relationships, coordinate shipments, and achieve revenue goals while ensuring compliance with international shipping regulations.
Experience
- Managed 80+ ocean and air freight shipments monthly, meeting 98% on-time delivery targets.
- Built and maintained relationships with 25+ key customers and airline partners.
- Coordinated cargo bookings, inland transportation, and delivery scheduling for international clients.
- Analyzed carrier rates and improved profitability by optimizing routing and cost structures.
- Billed clients accurately and closed files within 5 days of departure, reducing billing errors by 15%.
- Supported business development by identifying new sales opportunities and expanding customer accounts.
- Assisted with carrier rate coordination and space management for 60+ shipments per month.
- Ensured compliance with company policies and international shipping regulations.
- Provided shipment status updates and resolved customer concerns promptly.
Education
Courses
- FIATA Diploma in Freight Forwarding, FIATA