Summary
Experienced GI nurse manager with 12 years leading endoscopy units. Expert in clinical operations, staff training, and quality improvement. Proven ability to drive patient satisfaction and maintain high standards of safety and care.
Experience
- Managed a team of 14 nurses and techs, reducing staff turnover by 40% in 2 years
- Oversaw 2,000+ endoscopy procedures annually with zero major safety incidents
- Launched a quality improvement initiative that increased patient satisfaction scores by 22 points
- Developed and delivered training programs for new hires, improving onboarding efficiency by 30%
- Coordinated care for high-acuity GI patients, achieving a 98% positive outcome rate
- Led interdisciplinary rounds to improve care planning and communication
- Maintained 100% compliance with hospital safety and documentation standards
Education
Courses
- Basic Life Support (BLS), American Heart Association
- Advanced Cardiac Life Support (ACLS), American Heart Association
- Registered Nurse (RN) License, California Board of Registered Nursing
- Gastroenterology Nursing Certification, ABC Certification Board