Summary
Results-driven healthcare consultant with hands-on experience in data analysis, project management, and process improvement. Skilled at translating complex data into actionable insights and building strong client relationships.
Experience
- Acted as primary consultant for five client projects, resolving issues and providing knowledge transfer that improved client satisfaction scores by 18%.
- Analyzed healthcare claims data for three major payers, identifying trends that led to $1.2M in cost savings.
- Led survey design and qualitative tool development for a hospital system, increasing response rates by 25%.
- Adapted to new client initiatives, delivering all project milestones on time and under budget.
- Supported project management for four consulting engagements, ensuring all deliverables met accreditation standards.
- Assisted staff with behavioral challenges, reducing incident reports by 30% through targeted coaching.
Education
Courses
- CSP, Board of Certified Safety Professionals