Summary
Detail-oriented care coordinator with five years of experience in clinical and administrative roles. Skilled in care coordination, medical terminology, and quality improvement. Proven ability to streamline discharge processes and support behavioral health initiatives.
Experience
- Arranged post-discharge services for 60+ patients monthly, reducing avoidable days by 18%.
- Assisted in developing and training new clinical policies, improving compliance rates by 22%.
- Supported infection prevention reviews, leading to a 12% drop in clinic-acquired infections.
- Helped onboard and train 5 new staff members, increasing team productivity.
- Coordinated care for behavioral health patients, improving appointment adherence by 25%.
- Managed patient records and supported EMR transitions for 1,000+ patients.
- Participated in quality improvement projects, streamlining referral processes.
Education
Courses
- Registered Nurse (RN), Washington State Department of Health