Summary
Experienced healthcare manager skilled in budget management, regulatory compliance, and team leadership. Proven ability to improve clinic operations and patient care through process improvements and effective communication.
Experience
- Managed a $2M annual budget, reducing operational costs by 12 percent while maintaining care quality.
- Led a team of 18 staff, increasing patient satisfaction scores from 85 to 95 percent in two years.
- Implemented new scheduling protocols, decreasing patient wait times by 20 percent.
- Ensured regulatory compliance, passing all audits with no major findings.
- Coordinated onboarding and training for 10 new hires, improving team retention by 25 percent.
- Assisted with process improvements that increased daily patient throughput by 15 percent.
Education
Courses
- Registered Nurse (RN) License, Texas Board of Nursing