Summary
Skilled hearing instrument specialist with 5 years of experience in hearing evaluations, patient counseling, and troubleshooting hearing aids. Strong in audiometric equipment calibration, earmold fabrication, and patient education. Known for improving device reliability and patient satisfaction.
Experience
- Performed 400+ hearing evaluations annually, increasing accurate diagnoses by 18 percent.
- Calibrated audiometric equipment monthly, reducing test errors by 12 percent.
- Fabricated custom earmolds for 200 patients, improving device comfort and retention.
- Troubleshot and repaired hearing aids, cutting device return rates by 15 percent.
- Educated patients on hearing aid use, raising satisfaction scores by 22 percent.
- Assisted with post-care procedures, reducing follow-up appointment times by 10 percent.
Education
Courses
- National Board for Certification in Hearing Instrument Sciences (NBC-HIS), NBC-HIS