Summary
Experienced environmental services assistant manager with strong communication, leadership, and infection control skills. Skilled in supervising staff, managing daily operations, and ensuring regulatory compliance.
Experience
- Supervised a team of 10 housekeepers, providing training on infection control and cleaning methods.
- Acted as liaison between building occupants and staff, ensuring clear communication and prompt resolution of issues.
- Assisted in daily operations oversight, including scheduling and quality control for environmental services.
- Monitored budget management and personnel supervision, keeping costs within target range.
- Implemented regulatory compliance courses and updated procedures to meet state requirements.
- Cleaned and sanitized resident rooms, bathrooms, and common areas, following infection control policies.
- Reported maintenance and safety issues using web-based reporting tools.
- Provided excellent customer service to residents and guests.
Education
Courses
- ServSafe Certification, National Restaurant Association