Summary
Experienced human resource generalist skilled in employee relations, benefits administration, and performance management. Trusted advisor to managers and employees, known for clear communication and ensuring compliance with employment law.
Experience
- Resolved 50 employee relations cases annually, reducing turnover by 10
- Administered benefits enrollment for 300 employees with zero compliance errors
- Managed FMLA and leave programs, ensuring 100 regulatory compliance
- Led performance management process, increasing review completion rate to 98
- Maintained HR policies and employee handbook, updating for legal changes
- Oversaw HRIS records for 350 staff, improving data accuracy by 25
- Coordinated scholarship and ambassador award programs for 20 recipients
- Supported recruitment for 60 open positions per year
- Trained 5 new HR team members on benefits administration and HRIS
- Assisted with performance management and disciplinary matters
Education
Courses
- SHRM-CP, Society for Human Resource Management