Summary
Implementation specialist with 5 years of experience leading data migration and project management for enterprise clients. Skilled in analyzing business processes, supporting payroll integrations, and building strong client relationships to ensure smooth transitions.
Experience
- Managed 10+ data migration projects, achieving a 99% accuracy rate.
- Analyzed business processes for 8 clients, reducing onboarding time by 18%.
- Built and maintained relationships with 20+ banking executives and operations teams.
- Supported payroll integrations, ensuring 100% compliance for 5 enterprise clients.
- Assisted with software testing for 6 major implementations, identifying and resolving 30+ issues.
- Acted as a subject matter expert for network requirements, improving system reliability by 15%.
- Trained 25 clinical staff on EHR software, increasing user satisfaction scores.
Education
Courses
- CAPM, PMI