Summary
Import export specialist with five years of experience in freight forwarding, trade compliance, and customer service. Skilled at analyzing data, preparing documentation, and improving logistics efficiency for international shipments.
Experience
- Managed 300+ international shipments per month, meeting all trade compliance requirements
- Prepared and reviewed export documentation, reducing errors by 20 percent
- Analyzed logistics data to cut operating costs by $15,000 annually
- Negotiated with carriers to secure competitive freight rates for clients
- Achieved customer satisfaction scores above 95 for three consecutive years
- Coordinated air and ocean freight bookings for 100+ clients
- Acted as company representative for dealer invoicing and documentation
- Administered damage claim process, recovering $25,000 in lost goods
- Advised clients on USMCA and international trade programs
Education
Courses
- Certified Customs Specialist (CCS), National Customs Brokers & Forwarders Association of America