Summary
Experienced mid level import specialist with expertise in freight forwarding, trade compliance, and negotiation. Skilled at analyzing data to improve efficiency and building strong client relationships.
Experience
- Negotiated rates with carriers, saving the company $15,000 annually on freight costs.
- Analyzed shipment data to identify process improvements, reducing delivery delays by 20%.
- Built and maintained relationships with U.S. customs authorities and industry partners.
- Audited release and rating work for accuracy, achieving a 99% compliance rate.
- Arranged collections and deliveries with approved carriers, handling 60+ shipments per month.
- Administered Stock Throughput Insurance claims, resolving 100% of claims within company timelines.
- Assisted customers and employees with special handling requirements, improving satisfaction scores.
Education
Courses
- Certified Customs Specialist (CCS), National Customs Brokers & Forwarders Association of America