Summary
Bilingual independent adjuster with five years of experience in property claims adjustment and claims analysis. Skilled in managing multi-peril losses, adhering to claim handling standards, and providing clear adjustment recommendations. Known for strong business writing and effective communication with clients and field managers.
Experience
- Managed 200+ property claims per year, including wind, hail, fire, and theft losses, with a 97 on-time closure rate.
- Conducted on-site inspections, climbing 60+ roofs annually to assess damage and compile detailed inventories.
- Provided adjustment recommendations and communicated findings to field managers, reducing claim disputes by 15.
- Applied Florida property claims law to ensure compliance and accurate settlements for residential and commercial clients.
- Prepared bilingual reports and business correspondence, improving client satisfaction scores by 12.
Education
Courses
- Independent Adjuster License, Florida Department of Financial Services
- Xactimate Certification Level I, Xactware