Summary
Results-driven mid level inside sales representative with proven success in account management, order management, and negotiation. Skilled at building long-term customer relationships and consistently meeting performance metrics.
Experience
- Managed 120+ customer accounts, maintaining a 97% retention rate.
- Negotiated and closed deals totaling $1.2M in annual revenue.
- Maintained accurate sales and customer records in Salesforce, reducing errors by 18%.
- Consistently exceeded sales goals by an average of 15% each quarter.
- Provided exceptional customer service, resolving 98% of inquiries within 24 hours.
- Assisted with order management and account maintenance for over 80 clients.
Education
Courses
- Driver's License