Summary
Analytical mid level insurance adjuster with 5 years of experience in claims adjudication, negotiation, and investigation. Skilled at managing complex claims, collaborating with legal teams, and ensuring compliance with state regulations.
Experience
- Managed a caseload of 120+ claims monthly, closing 95% within compliance deadlines.
- Negotiated settlements totaling $1.2M, reducing average payout by 10% through effective analysis.
- Conducted investigations and established action plans, resolving 40+ disputed claims per year.
- Collaborated with legal counsel on 12 litigation cases, achieving favorable outcomes in 10 cases.
- Trained 4 junior adjusters on claims handling and documentation best practices.
- Adjudicated claims per pet policy terms, processing over 2,000 claims with 99% accuracy.
- Applied knowledge of policy and claims handling guidelines to ensure regulatory compliance.
- Communicated with policyholders, attorneys, and third parties to resolve complex cases.
Education
Courses
- Adjuster License, Illinois Department of Insurance