Summary
Detail-oriented underwriting associate with strong analytical skills and a focus on customer service. Experienced in supporting underwriters, managing data entry, and communicating with clients to ensure accurate policy processing.
Experience
- Processed 80+ policy applications weekly, maintaining 98% accuracy in data entry and documentation.
- Assisted with premium allocation and invoicing, reducing billing errors by 15% in the first year.
- Answered 50+ client emails and calls per week, resolving 95% of inquiries within one business day.
- Collaborated with underwriters and agency teams to support smooth policy issuance and renewals.
- Supported document management for 200+ client files, ensuring compliance with company standards.
- Assisted with agency and customer communications, improving response time by 20%.