Summary
Experienced account manager with a background in business development and ERP systems. Skilled in building client relationships, launching incentive campaigns, and exceeding sales targets in global markets.
Experience
- Managed a portfolio of 40+ international accounts, growing revenue by $1.2M in two years.
- Developed and implemented sales programs that increased market share by 18%.
- Created and tracked ROI for promotions, leading to a 25% boost in campaign effectiveness.
- Built relationships with suppliers and partners in Japan and the US, supporting cross-border deals.
- Resolved client issues within 24 hours, maintaining a 98% client retention rate.
- Supported business development efforts, identifying and pursuing 30+ new business opportunities.
- Used ERP and CRM systems to streamline account management, reducing administrative time by 20%.
- Coordinated incentive campaigns and rebate programs, increasing customer engagement.