Summary
Results-driven senior kaiser nurse manager with over 12 years of experience in nursing leadership, change management, and compliance. Expert in developing policies, leading large-scale projects, and mentoring nursing teams. Committed to patient safety and continuous improvement.
Experience
- Led a team of 35 nurses, improving patient safety metrics by 40% over 3 years.
- Developed and implemented new compliance protocols, achieving 100% regulatory audit success.
- Directed large-scale change management projects, reducing patient wait times by 25%.
- Designed and delivered advanced training sessions, increasing staff competency scores by 30%.
- Supervised daily operations for a 20-bed unit, maintaining top patient satisfaction ratings.
- Coordinated cross-functional teams to resolve patient care concerns, reducing incident reports by 50%.
Education
Courses
- Registered Nurse License (Washington), Washington State Department of Health
- Basic Life Support (BLS) Certification, American Heart Association
- American Nurses Credentialing Center (ANCC) Certification, ANCC