Summary
Experienced key holder skilled in customer service, merchandising, and cash handling. Trusted to open and close the store, lead team members, and maintain accurate inventory. Committed to supporting company initiatives and delivering excellent results.
Experience
- Opened and closed the store for 120+ shifts, following all company policies and procedures
- Led daily huddle meetings and provided guidance to a team of 7 associates
- Managed cash register operations, processing $4,500 in daily transactions with zero discrepancies
- Oversaw merchandising for 3 departments, ensuring accurate signage and pricing
- Promoted loyalty programs and donation drives, increasing participation by 20 customers per month
- Scheduled weekly shifts for staff, maintaining full coverage during peak hours
- Trained 5 new hires on POS systems and store standards