Summary
Accomplished laboratory director with over 15 years of experience overseeing multi-site clinical laboratory operations. Expert in regulatory compliance, fiscal accountability, and quality assurance. Recognized for building high-performing teams, optimizing budgets, and ensuring top-tier patient care through innovative laboratory management.
Experience
- Oversaw operations for three clinical laboratories, supporting over 20,000 tests monthly and maintaining 100 percent regulatory compliance with CAP, CLIA, and AABB.
- Managed a $7M annual budget, achieving $500,000 in cost savings through strategic inventory management and process improvements.
- Led a team of 45 staff, increasing employee competency scores by 35 percent and reducing turnover by 28 percent.
- Implemented a comprehensive point of care testing program, reducing emergency test turnaround times by 50 percent.
- Developed and tracked departmental performance metrics, resulting in a 15 percent improvement in patient satisfaction scores.
- Collaborated with hospital leadership to resolve patient care issues, improving interdepartmental communication and workflow.
- Directed laboratory operations for a 300-bed hospital, maintaining full compliance with all regulatory agencies.
- Completed employee evaluations and developed targeted training programs, increasing staff competencies by 20 percent.
- Oversaw quality assurance and quality control programs, leading to zero deficiencies in external audits.
Education
Courses
- Clinical Laboratory Improvement Amendments (CLIA) Laboratory Director Qualification, CLIA
- ASCP Certification, ASCP