Summary
Experienced law receptionist with 4 years supporting attorneys and clients in busy legal offices. Skilled in legal document preparation, Microsoft Office, and managing high-volume calls. Recognized for professionalism, teamwork, and attention to detail.
Experience
- Handled over 120 calls daily, improving client satisfaction scores by 18%.
- Prepared and proofread 60+ legal documents each week with zero errors.
- Coordinated conference room scheduling for 12 attorneys, reducing booking conflicts by 40%.
- Trained 3 new receptionists on front desk procedures and legal document handling.
- Managed intake and onboarding for 30+ new clients monthly.
- Maintained case records and tracked deadlines, preventing missed court dates.
- Collaborated with attorneys and paralegals to resolve client issues within 1 business day.