Summary
Strategic senior learning and development manager with 12 years of experience leading enterprise-wide training programs. Expert in program management, change management, and aligning learning strategies with business goals to drive measurable results.
Experience
- Directed learning management system tasks for 3,000+ employees, achieving 99% compliance on mandatory training.
- Advised managers and employees on career growth, resulting in a 20% increase in internal promotions.
- Aligned learning programs with enterprise AI strategy, supporting a 35% boost in digital adoption.
- Built and delivered CRM and sales enablement training, raising team productivity by 22%.
- Analyzed employee feedback to improve engagement, increasing satisfaction survey scores from 4.0 to 4.7.
- Led change management initiatives, improving process adoption rates by 30%.
- Developed partnerships with stakeholders to deliver targeted training, reducing skills gaps by 18%.
- Managed a team of 8 facilitators, supporting organization-wide learning goals.
Education
Courses
- Society for Human Resource Management (SHRM) Certification, SHRM
- Prosci Certification, Prosci