Summary
Friendly entry level library assistant with strong customer service and clerical skills. Experienced in checking materials in and out, maintaining accurate records, and helping patrons find resources. Dedicated to supporting daily library operations and delivering excellent service.
Experience
- Checked in and out over 800 materials per month, reducing wait times for patrons by 15%.
- Assisted with library card sign-up programs, increasing new memberships by 10% in one year.
- Maintained accurate records for 3,000+ items, ensuring zero discrepancies during quarterly audits.
- Helped locate and retrieve reserved books for 40+ patrons weekly, improving customer satisfaction.
- Supported staff with special projects and inventory, helping process 500 new materials.
- Evaluated returned materials for damage, reducing replacement costs by 8%.
- Communicated professionally with team members to coordinate daily tasks.