Summary
Experienced loan officer assistant skilled in loan processing, credit analysis, and TRID compliance. Recognized for clear communication with customers and supporting loan closings on tight deadlines. Proven track record of helping customers secure the right mortgage products.
Experience
- Processed and reviewed 75+ mortgage loan applications monthly, maintaining 99% compliance with TRID regulations.
- Advised customers on mortgage loan programs, helping 60+ clients secure loans each quarter.
- Assisted in clearing underwriting stipulations, reducing loan closing times by 15%.
- Answered loan applicant inquiries and resolved 95% of issues on first contact.
- Supported business development by preparing marketing materials and coordinating outreach to 100+ prospects.
- Assisted department leadership with daily operational needs, improving workflow efficiency by 20%.
Education
Courses
- NMLS Registration, Nationwide Multistate Licensing System