Summary
Experienced logistics coordinator skilled in inventory management, logistics coordination, and customer service. Proven ability to analyze logistics data, resolve issues, and streamline supply chain processes. Strong communicator who builds relationships with carriers and internal teams to ensure timely deliveries.
Experience
- Coordinated and tracked 60+ shipments weekly, achieving 98% on-time delivery rate.
- Analyzed logistics data to identify process improvements, reducing delivery errors by 15%.
- Managed inventory for 8,000+ SKUs, maintaining 99% accuracy during quarterly audits.
- Resolved customer complaints related to freight services, improving satisfaction scores by 12%.
- Used Microsoft Excel to generate performance reports and monitor KPIs for the logistics team.
- Collaborated with carrier representatives and internal sales teams to optimize shipping routes.
- Assisted with claim processes and supported timely resolution of freight issues.
- Aligned workload and priorities with manager to meet daily shipping targets.
- Approved freight bills and validated load data for accurate billing.
- Supported buyer supplier selection based on total cost of ownership.
Education
Courses
- APICS Certified Supply Chain Professional (CSCP), APICS