Summary
Mid level logistics specialist with strong communication and analytical skills. Experienced in business process automation, shipment coordination, and managing a personal book of business.
Experience
- Built and managed a personal book of business with 25+ clients, increasing shipment volume by 15% year over year
- Coordinated and dispatched 60+ domestic shipments weekly, maintaining a 97% on-time delivery rate
- Collaborated with Customer Service and Distribution teams to resolve shipment issues, reducing problem loads by 20 per quarter
- Implemented business process automation tools, cutting billing and collections processing time by 10 hours monthly
- Approved freight bills and assisted with billing for 100+ shipments per month
- Aligned workload and priorities with manager to meet tight deadlines during peak seasons
- Assisted with domestic shipment coordination, supporting a team of 8 logistics associates
Education
Courses
- Logistics or Supply Chain Management Certification, APICS