Summary
Senior mail carrier with over 12 years of experience managing high-volume routes and training staff. Expert in mailroom operations, accountable mail handling, and maintaining strict safety standards. Recognized for leadership and outstanding customer service.
Experience
- Managed delivery of mail and packages to 700+ addresses daily, maintaining a 99% on-time rate
- Trained and supervised a team of 5 mail carriers on route efficiency and safety procedures
- Oversaw mail sorting and sequencing for three routes, improving accuracy and reducing errors
- Handled accountable mail and processed up to $3,000 in receipts and payments weekly
- Implemented new organization system for mailroom, reducing prep time by 25%
- Coordinated bulk mailings and special deliveries for business clients
- Maintained detailed records using Microsoft Office and Excel
Education
Courses
- Commercial Driver's License (CDL), State of California