Summary
Experienced medical coder and billing specialist skilled in medical terminology, billing compliance, and appointment scheduling. Known for analytical thinking and improving payment cycles through accurate coding and claims management.
Experience
- Reduced payment delays by 25% through accurate charge entry and proactive claims follow-up.
- Conducted independent coding and documentation reviews, increasing billing compliance scores by 12%.
- Collected and recorded patient payments, decreasing outstanding balances by $30,000 in one year.
- Assisted with audit responses and appeals, overturning 80% of denied claims.
- Managed appointment scheduling and patient check-ins, improving office efficiency and reducing wait times by 10 minutes per patient.
- Answered multi-line phones and resolved billing inquiries, maintaining a 95% patient satisfaction rate.
Education
Courses
- Certified Professional Coder (CPC), AAPC