Summary
Certified medical interpreter with 5 years of experience in hospital and outpatient settings. Skilled in medical terminology, Spanish-English interpretation, and patient advocacy. Recognized for professionalism and improving patient satisfaction.
Experience
- Provided consecutive and simultaneous interpretation for an average of 30 patient visits per week, achieving 100 percent accuracy in medical terminology.
- Collaborated with care teams to resolve 10+ cultural misunderstandings monthly, increasing patient satisfaction scores by 15 percent.
- Trained 3 new interpreters on confidentiality and code of ethics, reducing interpretation errors by 25 percent.
- Translated patient education materials and consent forms, improving access for 500+ patients annually.
- Supported acute inpatient care by interpreting during high-pressure situations, ensuring continuity of care for 200+ patients.
- Adhered to NCIHC Code of Ethics and organizational policies, maintaining zero confidentiality breaches.
Education
Courses
- Certified Medical Interpreter (CMI), National Board of Certification for Medical Interpreters