Summary
Detail-oriented medical office assistant with 4 years of experience in billing, accounts receivable, and revenue cycle management. Skilled in Medicaid redeterminations and monthly collections. Recognized for accuracy and excellent patient service.
Experience
- Processed billing and collections for 350+ patients monthly, reducing outstanding balances by $8,000 in one year
- Assisted with Medicaid redeterminations and re-authorizations, improving approval rates by 18%
- Managed accounts receivable and cash management, ensuring 100% accuracy in monthly reports
- Coordinated resident applications and maintained financial files for 200+ patients
- Supported daily revenue cycle activities, improving billing turnaround time by 25%
- Ensured accuracy of resident charges in PointClickCare for all new admissions
- Evaluated financial status from pre-admission through account resolution for 100+ patients
Education
Courses
- Certificate Training Program in Medical Assisting Technique, Arizona Western College