Summary
Experienced medical office manager with a proven record in accounts receivable, billing, and revenue cycle management. Strong supervisory skills and deep knowledge of medical terminology. Focused on improving office efficiency and patient satisfaction.
Experience
- Increased accounts receivable collections by $75,000 in one year by streamlining billing and follow-up processes.
- Supervised and trained a team of 6 front office staff, improving patient check-in efficiency by 25 percent.
- Implemented monthly coding audits, reducing billing errors by 40 percent.
- Coordinated Medicaid Redeterminations and ensured 100 percent compliance for all eligible patients.
- Maintained accurate resident charges in PointClickCare, raising billing accuracy to 99 percent.
- Assisted with resident monthly collections, reducing outstanding balances by $20,000 in six months.
- Evaluated patient financial status and eligibility, resulting in faster account resolution for 150+ cases.
- Supported daily revenue cycle activities and maintained financial files for over 300 patients.
Education
Courses
- Certified Medical Office Manager (CMOM), Practice Management Institute