Summary
Senior medical records clerk with a proven track record in leading record audits, training staff, and ensuring HIPAA compliance. Expert in EMR systems, process improvements, and maintaining high standards of confidentiality and professionalism.
Experience
- Led quarterly audits of 5,000+ records, improving compliance to 99%.
- Supervised and trained a team of 8 clerks on EMR best practices.
- Developed new filing protocols, reducing retrieval errors by 40%.
- Ensured strict confidentiality, passing all HIPAA and internal audits.
- Managed daily operations for a 20-provider clinic's records department.
- Assisted with the transition from paper to electronic records, increasing efficiency.
- Provided customer service and support to clinical staff and patients.
Education
Courses
- Registered Health Information Technician (RHIT), AHIMA